FIELD Service


Field Services You Can Trust
ADANI Systems, Inc. offers dependable field service support to correctional and critical infrastructure organizations requiring 24/7 technical remote and on-site support throughout the United States. With a reputation for providing reliable X-ray screening solutions for both cabinet and Body Scanning Systems.
ADANI Systems, Inc. is ready to meet your field service needs at your location, on your schedule.

Field Preventative Maintenance & Radiation Safety Survey
ADANI Systems, Inc. delivers a comprehensive range of maintenance, repair, and inspection field services to correctional institutions, airports, courthouses, and other government facilities requiring fast and accurate service and support. ADANI Systems U.S. inspects and surveys X-ray screening solutions quarterly, semi-annually, or yearly following local and state regulations.

Field Service Support
ADANI Systems U.S. offers field service support to troubleshoot, diagnose, and repair screening systems remotely and on-site. ADANI Systems, Inc. places priority on fast and accurate repairs to minimize downtime units in the field. ADANI Systems, Inc. is committed to providing industry-leading response time and, more importantly, the shortest window of diagnosis to repair time. ADANI field service personnel are factory-trained professionals with extensive knowledge and experience on X-ray-producing equipment.

Specialized Sector Experience
ADANI Systems, Inc. field Service team has extensive experience with city, county, and state correctional facilities. ADANI Systems, Inc. has more body scanners deployed within U.S. correctional institutions than any other manufacturer and understands the unique requirements of servicing equipment in restricted settings.

24/7 Field Support
We understand our customer’s urgent needs. Our Field Services team is available 24/7 to respond to your needs at your location and on your schedule.

Training and Become a Trainer
Adani Systems, Inc. believes that a tool is only as good as the person using it.
We invest in training your staff on proper use, best practices, and compliance with policy and procedures.
Our standard course consists of classroom and hands-on training:
- Safety presentation that addresses radiation safety
- Identifying external components of the system
- Startup & shut down
- Scanning sequence
- Enhancing and interpreting X-ray images
- Storing, Retrieving, Printing images

Radiation Training
ADANI Systems has teamed up with RCE X-Ray Training, to provide a turnkey regulatory radiation compliance & safety training services for the facility RADIATION SAFETY OFFICER (RSO) & THE X-RAY EQUIPMENT OPERATORS.
These certified programs will bring your staff in compliance to your specific state regulations.

Warranty Support
ADANI Systems products are manufactured to the highest quality standards and are warranted to the original purchaser only.
The products are covered by the standard warranty for a period of 12 months from the date of acceptance by our customers. The products are guaranteed to be free from defects in workmanship and parts during the warranty period. The defects that occur within the warranty period under normal use and care will be repaired or the defective parts or products will be replaced at ADANI’s sole discretion.